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Google Cloud Outage in London Region Disrupts UK Banks and Websites

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Photo: Karollyne Videira Hubert

Key points

  • Google resolved London cloud outage after power issue
  • HSBC, Revolut and court video cameras disrupted
  • Regulators pushed Google for details of incident

Google resolved a major outage in its London cloud region on Tuesday after a power issue disrupted services at UK banks, Revolut, and court video cameras, the company said. Google apologised for the disruption, which affected customers of its cloud computing platform and cascaded into consumer-facing services across the country.

The incident began earlier in the day when a power problem struck Google's London region, knocking systems offline for a range of organisations reliant on its infrastructure. HSBC and Revolut were among the financial firms hit, while court video camera systems also experienced problems. Google said problems had been fixed for "most" customers as the day progressed, and by the evening the company confirmed the outage had been resolved.

Regulators pushed for details of the incident, seeking clarity on the cause and the scope of the disruption. The outage highlights how a single provider's regional failure can simultaneously affect banks, payment platforms, and public services.

While Google moved quickly to restore service, the breadth of the impact — spanning high-street banking, digital payments, and the justice system — illustrates how tightly interconnected UK financial and public services have become with third-party cloud platforms. The company has not disclosed the number of customers affected or the duration of the disruption beyond confirming that service was restored.

Sources

  1. Google resolves cloud outage affecting UK banks and websites bbc.co.uk
  2. Google Cloud outage: problems fixed for ‘most‘ customers, as regulators push for details – as it happened theguardian.com
  3. HSBC CEO warns the AI boom won’t make every data center a good bet cnbc.com
AI-synthesized from today's news. Verify figures with source articles. This briefing is an AI-generated summary of the third-party reporting linked above — not original journalism. General information only; not financial advice.

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